Frequently Asked Questions
How does treatment work?
You will attend for an initial assessment with a clinician - this session can last between 50 and 90 minutes. Following this session you will usually attend weekly, these sessions will be 50 minutes long unless agreed previously. There is also a report/letter writing service for an extra fee.
What if I need to cancel my appointment?
24 hours notice is required if you need to cancel or move a session. If you do not allow this time then you will be charged full price for the missed session.
No - you can self refer to the clinic.
There are 1 hour stay spaces around the building or a multi story car park further up the road, this is signposted. The wellness centre is also close to the bus routes into the town centre and the train station.
Do I need a referral from my GP?
Do you have parking?
Yes - the building is designed for wheel chair access.
Monday 9.30am - 5.30pm
Tuesday 9.30am - 5.30pm
Wednesday 9.30am - 8pm
Thursday 9.30am - 8pm
Friday 9.30am - 5.30pm
(Appointments outside of these hours are available on request)
Each client is different and the issues they are experiencing can impact them in different ways too, therefor each course length of therapy can be different.
Yes, all sessions are 100% confidential. The only time information may be shared is with a GP, or if a client is under 16 information may be shared with a parent, guardian or other case involved professionals. Consent will always be sought for this unless the client is at risk to themselves or someone else.